POS Portal
Hardware heaven

What is SalesGuard Protection?

We know that running a business isn’t easy, And, you certainly shouldn’t have to worry about what happens if your cash drawer stops opening or if your receipt printer goes down. That’s why we offer the SalesGuard Protection Plan. It comes standard with any lease or can be purchased separately to cover any piece of hardware you buy from POS Portal.

If something were to happen to your hardware, all it takes is one quick call to us. We’ll make sure you get a replacement device sent overnight and we’ll even provide you with a prepaid shipping box so you can easily return your broken hardware. Sound simple? It is.

What’s included

One-call response

All it takes is a one quick call from anyone on your staff to initiate the replacement process. One and done! Reach us at (855) 838-4611 and you’re in good hands.

Years of protection

If you’re a member of the SalesGuard program, your hardware’s protection is guaranteed. No matter what you’ve got—tablets, cash drawers, sanners, printers, etc.—we’ve you covered.

Next day replacement

On the next business day you’ll receive a new or fully-refurbished replacement and a prepaid shipping label to return the defective device.

What’s not covered

Misuse & Unforseen Disasters: This warranty does not cover damage caused by abuse, misuse, fire, earthquake or other external causes.

Modifications: This warranty does not cover items that have been altered, defaced or pieces removed, or has been modified to alter its functionality or capability without the written permission of the manufacturer.

Lost or Stolen Items: This warranty does not apply to devices that have been lost or stolen.

Cosmetic Damages: This warranty does not apply to cosmetic damage, including but not limited to, scratches and dents, that do not otherwise affect the functionality of the device.


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